Policies
Policies
Domestic Shipping
Prehistoric uses United States Postal Service (USPS) for shipping products. We provide real time shipping rates from USPS.com. The Shipping Calculator on the cart/checkout page displays the best available options for your address.
United States shipping services include:
- Free Shipping for promotions
- USPS – First-Class Mail
- USPS – Priority Mail
- USPS – Priority Express
International Shipping
International shipping is handled by United States Postal Service for all products. We provide real time Priority Mail International shipping rates from USPS.com. Shipping Calculator displays the best available options for your address.
International shipping services include:
- Free Shipping for promotions
- USPS – Global Express Guaranteed® (GXG®)
- USPS – Priority Mail Express International®
- USPS – Priority Mail International®
- USPS – First Class Package International Service™
Payments
Payments are handled by PayPal, Debit/Credit cards are processed on PayPal’s secure system and you are redirected back to Prehistoric Online once payment is complete. Below is a list of accepted payment methods via PayPal:
- PayPal / PayPal Pay Later
- Visa
- MasterCard
- American Express
- Discover
Handling
Prehistoric fulfills orders daily, most orders ship in 1-3 days.
Returns
Prehistoric will accept returns of item(s) within 30 days of the date of the order.
To start a refund request please send an email to Prehistoric including the order number.
Things to keep in mind:
- Item(s) should be returned in the same original condition
- Return packaging should be complete and secure
- Refunds are generally processed in 5-7 business days once Prehistoric has received the item(s)
- The customer assumes return shipping costs to Prehistoric
Please contact us for more information